Garde-malade Reviews
Garde-malade has an overall rating of 3.4 based on 27 reviews. Customer feedback on Garde-malade is mixed.
27 reviews
5 Stars
8
4 Stars
5
3 Stars
6
2 Stars
6
1 Star
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How would you rate Garde-malade?
All Garde-malade Reviews (27)
JoeChapin_92
May 15, 2026
"The caregiver was fine. No real issues…"
The caregiver was fine. No real issues there. But supervision felt a bit lacking. I had to call more than once for updates. Follow-up was slow too. Not terrible, but not great.
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LouisDavenport_70
May 09, 2026
"We used garde-malade for my dad…"
We used garde-malade for my dad after his surgery, and overall it was a good experience. The caregiver was really kind and made him feel comfortable, like he wasn’t being rushed or treated awkwardly. She helped with the little things, just small things around the house, and also took time to chat with him, which he really liked. I’m giving 4 stars only because the scheduling took a little longer than I expected. But once everything was set up, it went well.
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kathleen_Gilson88
April 25, 2026
"I used garde-malade.ca to get some help with…"
I used garde-malade.ca to get some help with my dad, the caregiver was nice when they showed up. No complaints there. But the scheduling was an issue more than once. One day they were almost 40 minutes late, and another time there was a last-minute change with barely any notice. For this kind of service, come on now, being on time is important. I was stressed waiting around and had to rearrange my own day because of it. It wasn’t a terrible experience, but I don’t think I’d book again.
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james-Miller
April 21, 2026
"Really kind and caring team"
The team was so kind and easy to talk to :) I really felt heard, cared for, and like they genuinely wanted to help!
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terri-Cowley
April 17, 2026
"Am I the only one who didn’t feel totally safe?"
Am I the only one who got a weird feeling about this? I can’t fully explain it, but the trust just felt off to me, and I didn’t feel as safe or comfortable as I expected.
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wanda.Rann
April 17, 2026
"They treated my dad with real care"
I’ll be honest, I don’t have a ton of patience when it comes to dealing with care services, but they made everything so much easier. They treated my dad like an actual person, not just another task to get through. Everyone was kind, easy to talk to, and really patient with both of us. I’m genuinely grateful.
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JohnRogers_59
April 16, 2026
"We had the same caregiver most days, and..."
We had the same caregiver most days, and that really helped my dad feel more comfortable and settled. It was also easier for us because she got to know his routine and what he needed. There was one schedule change, but overall it worked out well
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MarthaCruz_69
April 15, 2026
"I was feeling stressed when…"
I was feeling stressed when we started looking for care for my dad, so it meant a lot that the caregiver was so kind and respectful with him. She always spoke to him directly and really made an effort to protect his dignity, which our family appreciated. The only downside was the scheduling. There were a couple of late arrivals, and we had to call more than once to follow up. Overall, the service was okay, but I do wish the communication had been a bit smoother.
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HENDRIX
April 11, 2026
"Fast help, when I needed it"
I needed emergency help, and they responded really fast, which I appreciated a lot. Everything was handled quickly, and calmly, and it made a stressful situation feel a little easier.
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DanGarcia_16
April 09, 2026
"Got it sorted eventually"
The paperwork took a bit longer than I expected, but it did get handled in the end. I wasn’t totally sure what was going on the whole time, but it seemed like things were moving along and it all worked out
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james.Cantrell
April 06, 2026
"Helpful Even With a Small Schedule Mix-Up"
There was a little mix-up with the schedule at first, and I was kind of worried, because I needed help for my mom that day. I called them, and thankfully, someone actually answered right away, looked into it, and found another caregiver quickly. She did arrive a bit later than planned, but she was really kind, and everything worked out. The problem got handled without too much stress, so overall, I’m happy with them.
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hello_doris297
April 02, 2026
"I tried to book a garde…"
I tried to book a garde malade through the site, but it was more confusing than I expected. It took way longer than it should have, and I had to redo a few steps because things weren’t very clear. The whole process just didn’t feel smooth. What bothered me even more is that there was no follow-up afterward, so I was left wondering if everything went through properly.
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robert_Raisley77
March 27, 2026
"Fair price, just a bit of work to set up"
We used garde-malade.ca for my dad after his surgery, and overall it was a good experience. The price was reasonable, the caregiver showed up on time, was kind, and handled what we needed. The only thing is I found it took a bit more effort than I wanted to get everything organized, especially while already dealing with my dad’s recovery. But there were no surprise costs, and it did feel worth it in the end. I’d use them again.
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HAMILTON
March 27, 2026
"The nurse was kind, showed up…"
The nurse was kind, showed up on time, and really helped my mom. Great experience.
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ronniemartinez0557
March 24, 2026
"Great Care and a Smooth Experience Overall"
The caregiver showed up on time and was really professional with my mom. She seemed to know exactly what she was doing and was very patient, which we really appreciated. Scheduling took a little longer than I expected, but overall it was a smooth experience and we were happy with the care.
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hello_ray127
March 17, 2026
"Really helpful after my mom’s surgery"
We used garde-malade.ca after my mom had surgery and it was a good experience. The caregiver was kind gentle on time and really paid attention to what my mom needed. It took a lot of stress off our family. I’d definitely use them again.
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ShannonFinley
February 24, 2026
"Good service, but the language fit could be better"
Overall, the service was okay. I had asked for someone who spoke English well, and while they were definitely nice, it was still a bit tough to explain certain things. From their tone, I got the feeling they really were trying to help and didn’t mean to make anything difficult. I just wish the language match had been a little better so the whole process felt smoother.
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michael-Shoji
February 13, 2026
"The pricing was really straightforward. Everything was…"
The pricing was really straightforward. Everything was clear from the start, and I didn’t get hit with any weird extra fees later, which I definitely appreciated.
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marjorie1972
February 10, 2026
"Got the Basics, Just Took a Bit Longer"
I reached out expecting to get the information quickly, but it ended up taking longer than I thought. After waiting a while, I did eventually get the basic details I needed. It wasn’t the fastest experience, but it was enough to answer my main questions
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HAMPTON
February 03, 2026
"Kind caregiver, but communication was disappointing"
The caregiver was really kind and helpful, which I appreciated. But the scheduling got changed twice, and when I tried to get answers, nobody called me back quickly. After that, I started feeling unsure about relying on them, even though the actual care was good.
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